Privacy Policy
Effective Date: April 30, 2025
Fairy Therapist ("we", "us", "our") is committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains how we collect, use, store, and share your information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
Fairy Therapist ("we", "us", "our") is committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains how we collect, use, store, and share your information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
1. What We Collect
We may collect the following information:
● Parent/guardian names and contact details
● Child’s first name and age (used for personalised content)
● NDIS details (if applicable)
● Email addresses and phone numbers
● Information provided through our website, check-ins, or support calls
2. Why We Collect It
We collect personal information to:
● Deliver your Fairy Therapist program
● Customise and improve your experience
● Provide optional parent support
● Track outcomes for evaluation and reporting (de-identified where applicable)
● Comply with legal obligations
3. How We Store and Secure Your Data
We use secure digital platforms with encryption and password protection. Only authorised staff or contractors involved in program delivery have access to your data. We retain data only for as long as necessary to deliver services or meet compliance requirements.
4. Sharing Your Information
We do not sell or share your personal information with third parties, except:
● When required by law
● With your explicit consent
● To service providers directly involved in delivering your Fairy Therapist subscription (bound by confidentiality)
5. Access and Corrections
You may request access to your personal information or ask us to correct it by contacting us at:
📞 0477 728 463
6. Complaints
If you believe your privacy has been breached, contact us and we will investigate your complaint. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
